What not to share
Situation
The situation
The data to keep to yourself, and how to ask without it.
You keep the books for a small plumbing business. A customer has not paid their invoice and you want the AI to draft a reminder.
Idea 1 of 3
What must not leave
Do not paste into an AI your customers’ names and contact details, account numbers, health data, passwords or confidential documents.
Idea 2 of 3
Some services learn from your messages
Some free services may reuse what you write to train their models. On aidock, every model shows whether it can.
Idea 3 of 3
Replace, then ask
Replace the data with markers such as [CUSTOMER] or [AMOUNT]. The AI drafts the message, then you put the real values back yourself.
Example
Before and after
Send a reminder to Jean Durand, +33 6 12 34 56 78, about his €1,250 invoice.
Write a polite reminder to [CUSTOMER], whose invoice [INVOICE NO.] for [AMOUNT] has been unpaid for 30 days. Offer to split the payment in two.
Why? The second request gets the same message without revealing anything. You replace the markers yourself at the end.
Question 1 of 2
Which of these can you safely share with an AI?
See the answer
The tone you want for a message The tone says nothing about anyone. Contact details and passwords stay with you.
Question 2 of 2
On aidock, how can you tell whether a model may learn from your messages?
See the answer
Every model shows “No training” or “May train”. The label appears on every answer, and aidock warns you before you write to a model that may train.
Exercise
Your turn
Rewrite this request without any personal data, keeping the goal: a polite reminder.
Ctrl + Enter to check your request.
Shield
Checklist
- Remove the email and the phone number, to do
- Remove the customer’s name, to do
- Keep the goal: a reminder, to do
A suggestion
Write a polite reminder to [CUSTOMER]: their invoice [NUMBER] for [AMOUNT] has been unpaid for 30 days. Keep a friendly tone and offer to split the payment in two.
Each try and each coach feedback counts as 1 message from your daily quota (10 without an account, 100 with an account).
AI answer
You are chatting with an AI. It can make mistakes: check important information.
Coach feedback
End of the lesson
Lesson complete
Replace data with markers, then put it back yourself at the end.